Reimagining Blink Fitness customer experience Fuzz worked with Blink gym’s digital product team to frame, conceptualize, define and build innovative member experiences. As a direct result of our design and agile development approach, we were able to grow the account from a 6 week initial engagement to a one year multi-track project. With Blink I […]
A digital experience for Loblaw’s loyalty program in Canada. Loblaw is the nation’s largest retailer, providing Canadians with grocery, pharmacy, health & beauty, apparel, banking & wireless mobile products. In 2014, Loblaw acquired Shoppers Drug Mart creating the nation’s leading food & pharmacy retailer. This meant that the company now had two loyalty programs: PC […]
A digital foundation for the future of government services Government digital services are often held up as the worst examples of online user experience. Information is scattered across siloed agency websites without any shared structure or guidance to get users the information they are looking for. New York State’s website was an example, it was […]